How to close your Edgars account. Consumers who want to cancel their Edgars accounts must follow this process:

  • First cancel any value-added services such as Edgars Club, insurance and airtime products included in your Edgars account.
  • You can only close your account when the balance is zero.
  • If you have a balance on your account, request a proper settlement quote by phoning the call centre on 0860 111 826 and use the self-service function. You can also do this in store at customer services.
  • Pay the outstanding amount on the settlement quote via EFT or in store within five days of receiving the quote.
  • Send your closure request to edgarsclosure@rcsgroup.co.za or visit customer services at any Edgars store that can assist you with the closure process.

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